Returns and Refunds Policy

You have the right to cancel the order within 30 days without providing any reason.The deadline to cancel an order is 30 days from the date of receipt of the goods or from the date on which a third party nominated by you, other than the courier, takes possession of the delivered product. To exercise your right of withdrawal, you must notify us of your decision through a clear statement. You can convey your decision to us via e-mail at info@oleificiomambuca.com.

We will refund you no later than 30 days from the date of receipt of the returned goods. We will use the same payment method used for the order, and you will not incur any fees for that refund.

Conditions for returns:

In order for the goods to be returned, please ensure that:

The goods were purchased within the last 30 days.

The goods are in their original packaging.

The following products cannot be returned:

Supply of made-to-measure or clearly personalized products. Supply of products that, by their nature, are not suitable for return, for example, products that deteriorate rapidly or whose expiration date has passed. Supply of products that are not suitable for return for hygiene or health protection reasons and that have been opened after delivery. Supply of products that, after delivery, by their nature, are inextricably mixed with other items. We reserve the right to refuse the return of any goods that do not meet the above return conditions at our sole discretion.